Frequently Asked Questions

Everything you need to know about shopping with OYROSY

What are your standard shipping times?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally range between 10-21 business days.

What is your return policy?

We offer a 30-day return window for most items in their original, unused condition. Please contact our support team to initiate a return and receive a prepaid shipping label.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.

What payment methods do you accept?

OYROSY accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products covered by a warranty?

Yes, most of our electronics and home goods come with a 1-year limited manufacturer's warranty against defects in materials and workmanship.

Can I change or cancel my order after it has been placed?

We process orders quickly, but we will do our best to accommodate changes if you contact us within 1 hour of placement. Once an order has reached the shipping stage, it cannot be modified.